Our team at ContactsPlus offers a full suite of development services to make your new call center implementation a success!
Our team knows all areas of call center development. . We have helped our clients with everything from
We can also help you professionally “project manage” the implementation of the center.
Many of our clients ask us to stay on in some capacity after implementation to handle the Professional Services piece of their operation. Our Professional Services team can act as the primary point of contact with your clients, run your support processes such as Workforce Management, QA, etc and manage any other “one off” process or department your organization will need help with.
New call center development is an extremely challenging and rewarding opportunity for any call center leader.
Let us walk every step of the way with you on this journey!