We are experienced instructors in Contact Center Management in the MENA Region. We believe our experience makes the difference and that sets the College of Call Center Excellence apart. Many Call Centers aggressively invest in state-of-the-art technology. That’s expected in today’s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset – their people. It’s an investment that pays off every day – in improved performance, increased sales and enhanced customer satisfaction. We’ll help you with training diagnose, design and delivery catered and tailored o help improve the skills and professional capabilities of your Contact Center workforce.